Become a Virtual Assistant in Australia
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VAservices

This list of Virtual Assistant Services will hopefully give you some inspiration if you’re stuck for ideas.

Accounting and finance management
• Book keeping
• Pay role processing
• Invoicing/Credit Control
• Customer billing
• Payment follow up
• Expense management
• Pricing research and comparisons
• QuickBooks/MYOB and other software
• Bank reconciliation
• Accounting data entry
• Utility bill payments
• Online and bank transfer sheets maintenance


Research and analytics
• Web or internet based links updating
• Charts and graphs analysis
• Creating graphs and charts
• Product or service research
• Monitoring and competitor facts research
• Travel and vacation
• Customized research


Business Development
• Sales Systems
• Strategies
• Customer Service
• Training
• Grow your Business to the next level.


Website creation and maintenance
• Develop new websites (web designing)
• Latest updates
• E-commerce solutions
• Shopping cart creation
• Developing a CRM
• Hosting and management services


Sales and marketing
• Lead generation
• Telemarketing
• Direct mail/ E-mail follow up
• Visitor invites-trade shows, events
• Marketing List generation
• Marketing plan preparation
• Incorporating newer strategies
• Email marketing
• Internet marketing


Data base creation and management
• Basic / complex data base creation
• Web based data base creation
• Record/ entry sorting


Transcription service (we transcribe everything)
• Dictation, interviews, business meetings
• Conference calls, focus groups, press briefings, lectures
• Radio shows, Seminars
• Panel discussions
• Legal
• Medico-legal
• Medical transcriptions


Security services
• CCTV monitoring
• 24 hour support of monitoring
• Home security camera monitoring
• Billboard camera monitoring
• Store security camera monitoring
• Web and phone based investigation
• Background screening


Recruitment services
• Creating and posting jobs on websites
• Sorting out cv’s/ resume
• Interview scheduling
• Employee background screening


Personal Tasks
• Any type of personal tasks commonly:
• Correspondence with friends & Family
• Birthday/Anniversary reminders and gift & card sending
• Dinner Reservations, other reservations
• Travel and Vacation Planning
• Organizing events
• Household tasks help


Appointments
• Calendar management
• B2B / B2C appointment setting
• Client visit appointment
• Making Business and personal reservations
• Invitations


Call answering 24/7
• Virtual reception with your company’s welcome message
• Message taking
• Customer services
• Order taking
• Call taking & then transfer to your number
• Interview schedules
• Product and services information


 E-mail and chat support
• Managing and sending out emails
• Answering queries via email
• Customer support (pro-active and reactive)
• Sending follow up or reminder emails
• Ticket based email management
• Online chat for your website


Customer relations management
• Follow up calls to your clients
• Customer satisfaction survey
• Mystery shopping
• Capture , storage and analysis of customer information
• Managing CRM database
• Quotation and sales order management
• Maintaining service records


Paralegal tasks
• Document preparation assistance
• Legal transcription
• Contract and agreement preparation
• Record entry
• Document creation and formatting
• Paralegal nurse consultants


Health care services
• Medical billing
• Medical coding
• Medical claim processing
• Patient record maintenance
• Patient follow calls
• Maintaining case studies records
• Making/ updating the OPD forms
• Maintaining record of patients visits
• Maintaining details of the patient, past medical history etc


IT support and software development
• Network and website monitoring
• Custom software development
• Network management
• It infrastructure monitoring


E learning
• Corporate training
• Product demonstration
• E tutor for school students, spreadsheets and presentations
• Excel spreadsheet -creating, updating
• Professional power point presentations
• Presentation for websites


SEO and PPC
• Search engine optimization of your website
• Help you to get high ranking for your websites
• Pay per click campaign management
• Key word research
• Optimizing according to the budget for web promotion


Market research
• Manage and make new policies for your products
• Studying growth of various areas related to your campaign
• Pricing, product development and formulating newer strategies