Become a Virtual Assistant in Australia
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becoming virtual assistants

These case studies are real life example of Mothers and a Father who started their virtual assistant business and realised becoming a virtual assistant was the best decision for their families.

Over 10 years ago I set up my business to help others design a virtual business in such a way as to support their lifestyles and their goals. Lots of people set up as virtual assistants but in a lot of cases the owner serves the business instead of the business serving them. A lot of work goes into changing the mindset of new virtual assistants and how quickly this mindset changes impacts on how quickly they experience business success and growth.

Investing in your own professional and personal development is the wisest investment you can make and you will reap the benefits in the long term as well as the short term.

The case studies I have chosen cover people that have not only succeeded in their business but also taken full benefit of the lifestyle to enhance their own and their family’s circumstances. The definition of success is different to each individual but each invests in their own development. I have chosen one person who is a recent virtual assistant, one who has been operating for over 3 years and one who has been operating for 8 years. I hope they inspire and motivate you! I feel privileged to have been part of their journey.

Virtual Assistant:

Name Rachel Doolracheldool
Business: http://justintimevirtualassistant.com/
Demographics – Married with 2 children
Time as a virtual assistant – 3 years (April 2014 started)

Your Challenges:

1. What circumstances made you look at becoming a virtual assistant?
I was really unhappy with my job situation at the time. The company was pushing me in one direction, whereas I really wanted to go in another. I didn’t feel in control of the choices that were defining my career.
2. What challenges did you face before you started?
My husband was pretty sceptical! He’s not at all technical so I think he found it very strange! Otherwise, I just dived in headfirst.
3. What was/were your biggest fear/s?
I was concerned that I wouldn’t be successful, that no one would ever hire me! And that work would take over all of my time.

4. Did any of the above become a reality?
I have to try very hard to not work when I’m not working! That’s still a challenge for me.

5. What is your advice to people who are thinking of starting up as a virtual assistant?
Have a go! There are start-up costs, but they are low and you can keep control of them. Also definitely work with someone who can offer advice and mentorship. My mentor has been invaluable and I know I wouldn’t be where I am now without her. Also stick with what you know first as a foundation to build on.

Your Solution:

6. What attracted you most about becoming a virtual assistant?
Working for myself, the autonomy, and control of it. Achieving a better work/life balance and the ability to earn more income.

7. How did you get started, what was the first thing that you did?
I started by getting in touch with 121Temps. I had come up with an idea after talking to a friend of being an online personal assistant. I thought it was super original and no one had ever considered it….! That’s how I discovered the VA industry. I looked at several websites, but 121 Temps was the one that spoke to me most. After talking to Liz (Parker) the first time I was sold. She was so positive and encouraging and we had some affinities that made it seem like it was fate that we work together.

8. Tell me about some options you considered but rejected.
I had thoughts of going into business for myself. A friend and I really wanted to come up with “the next best thing!” but all the ideas we had were taken!!

9. What would you do differently if you had to set up now?
Nothing really, I have learned so much along the way and it’s been an up and down journey at times, but I think it’s ok to not see the whole picture when you’re starting out – sometimes you have to just let it happen. The only thing I may have changed is to consider the costs a little more. You do need a bit behind you; I would estimate $1000- $1500 max.

Your Results/Benefits:

10. What has been your biggest success to date?
Getting my first clients has been amazing – having someone trust you to help in the success of their business is an honour and something I feel very grateful for.

11. What has been the biggest benefit to you or your family? How has being a virtual assistant changed your life or circumstances?
I’m happier doing what I am now and that has a definite flow on effect. My husband has been able to change jobs too, and he’s also far more content. That has a big impact. I can also change my schedule around to accommodate school commitments, etc. The kids love it that I can be there for them more easily.

12. What is your goal for the future?
To keep learning, to keep improving, to keep defining my niche market and provide the best services and products for them that I can and, to earn an income that improves the quality of life for my family.

13. If you had one piece of advice to give other virtual assistants, what would it be?
Find what you’re interested in and what you excel at and work hard at getting better at it.

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Virtual Assistant

SusanName: Susan Wilkin
Business name: www.adminaholics.com
Demographics: Married with 3 boys
Time as a virtual assistant: 8 years

Your Challenges:

1. What circumstances made you look at becoming a virtual assistant?

At the time, I had three small children, 1 at school and two under school age. At the time the GFC had just hit and we were really struggling financially. I couldn’t afford to go into a permanent job as it would have cost too much in childcare plus I wanted to be able to take the boys to after school playdates and sports.

I knew that I had a wealth of industry knowledge and that I was pretty hands on with completing projects and I wanted to offer these services to small business.

2. What challenges did you face before you started?

My biggest challenges were time and marketing. I had one child at school, 1 in childcare one day per week and the third at home with me permanently. I created my business by working in that hour that they slept at lunch and also working after they all went to bed in the evening. It was a challenge but as I brought on my clients, I also increased the day care days for the younger boys.

The other thing that I really struggled with was marketing myself. I was never one to sell myself or highlight my assets. Also coming from a corporate EA background, I haven’t been involved in any sales related positions previously. It really helped to have a mentor for this challenge.

3. What was/were your biggest fear/s?

My biggest fear was falling short of the client’s expectations and not being able to deliver what I had promised.

4. Did any of the above become a reality?

No as I am a results-driven person, I am determined to find a solution. So I will either research until I learn what is required or I will outsource it to someone who is an expert.

5. What is your advice to people who are thinking of starting up as a virtual assistant?

The best advice that I can offer is to set achievable goals and to break them down into monthly goals so that you can over achieve on them. I look back to my first goal and it was so achievable that I smashed it and doubled it in that first month, but then again, I always prefer to over achieve than to under achieve.

Your Solution :

6. What attracted you most about becoming a virtual assistant?

Mainly the flexibility and the fact that I don’t need to take off sick days for my children and I can take them to sports every afternoon and yes sports are nearly every afternoon.

7. How did you get started, what was the first thing that you did?

The first thing that I did was to get an ABN number and then I added a signature to my email address so I could tell all my friends what I was doing (this was before Facebook).  Then I joined 121 Temps and completed their marketing program.

8. Tell me about some options you considered but rejected.

I’m a can do person so there are not many things that I have rejected but I do refer them on if I’m unable to complete them.

9. What would you do differently if you had to set up now?

I’ve had fun and I’ve made mistakes but I’ve done the best that I can in the last 5 years. I don’t think that I would really change anything. I think there is a mindset process that you need to go through to get to your ultimate goal.

Your Results/Benefits:

10. What has been your biggest success to date?

My biggest success is creating the training for a Virtual Reception Company which has led to creating further training courses for the Virtual Industry. My passion is to help people!

11. What has been the biggest benefit to you or your family? How has being a virtual assistant changed your life or circumstances?

It has changed my life to the point that I now have a viable business that I am very proud of and it gets stronger every year. The benefit being that I have a great work/life balance.

12. What is your goal for the future?
My goal is to create a further couple of training courses for the Virtual Industry and potentially a book.

13. If you had one piece of advice to give other virtual assistants, what would it be?
Set short term achievable goals and longer term goals and focus on them. Don’t let anyone tell you that you can’t do it. Especially yourself!

Are you ready to change your life? Book a free consultation to find out

Virtual Assistant:

tony-millsName Tony Mills

Business: http://aussieva4you.biz/  http://www.itsolusenz.com/
Demographics – Single West Australian Father
Time as a virtual assistant – 18 months (Oct 2015 started)

Your Challenges:

1. What circumstances made you look at becoming a virtual assistant?
Having spent 28 years in the Transport and Logistics Industry as a Driver, Fleet Controller and Business Manager I was feeling really burnt out. It’s a tough industry to be a part of and very unforgiving with hours that never seem to end. I needed a change of career and lifestyle.

2. What challenges did you face before you started?
Although I have Managerial and all the experience related to the role I lacked Technical knowledge. The challenge with the limited knowledge I had was to improve and extend my knowledge in the areas related to Internet Technology. Challenge and met and completed Diplomas in Website Design and Digital Design.
3. What was/were your biggest fear/s?
My biggest fear was leaving an industry that I could walk into any job offered, any position offered and losing the income associated with these positions. Losing the security of familiarity.

4. Did any of the above become a reality?
Since commencing my own Businesses I have not looked back. Day by day circumstances improve and my Businesses continues to grow.

5. What is your advice to people who are thinking of starting up as a virtual assistant?
Do not be afraid to have a go and try. If you have knowledge, experience and skills that you feel are being wasted use these to benefit yourself and not let them go to waste being underutilised by working for someone else. Within our industry there are great mentors and support services. 121 Temps, Liz Parker is second to none when it comes to looking for a mentor and finding direction.

Your Solution:

6. What attracted you most about becoming a virtual assistant?
Being in Business for myself and receiving better recognition for what I am doing. Improving my lifestyle and all factors of my life and the freedom that comes with it.

7. How did you get started, what was the first thing that you did?
Well I was still driving when I started to research what to do and how to go about it. I was not prepared to leave a job and have no income whatsoever. I researched the industry and quizzed numerous VA’s and services. One of the services, Businesses I found was 121 Temps and the VA Placements Directory. Seeing that full training and support was available at a cost within my budget I started there.

8. Tell me about some options you considered but rejected.
I only really had two options and that was stay in the industry I was in and end up nowhere in life and pretty unhealthy by the time it came to retire. So, I rejected, turned my back on it and decided to go out on my own and create something better for myself. Hence, I took the second option and have not looked back.

9. What would you do differently if you had to set up now?
Nothing. As the results, I have achieved thus far are more than what I expected. I may suggest one thing though, have a little capital under your belt. Although I started with nothing and I mean nothing all has continued to work out for myself, (just been lucky and had the fantastic support from 121 Temps and Liz Parker). It can be done as I am proof of that but for security you do need a little capital like any traditional bricks and mortar business. I would suggest between five hundred and one thousand five hundred dollars.

Your Results/Benefits:

10. What has been your biggest success to date?
Gaining trust and recognition within the Virtual Assistant Industry and from my peers. Gaining my first few clients and expanding my Business forming a partnership with a major Web developer.

11. What has been the biggest benefit to you or your family? How has being a virtual assistant changed your life or circumstances?
My lifestyle has totally changed and my health has improved dramatically. I no longer feel worthless and unrecognised for my skills and abilities. I have much more freedom and say with what happens in my life now. Believe it or not it has improved my social life as well!

12. What is your goal for the future?
To keep expanding and gaining more knowledge. To learn better on how to teach others to do as I have done and improve their lives like I have done so. To Build my business and make myself more financially stable.

13. If you had one piece of advice to give other virtual assistants, what would it be?
Give it a go, what have you got to lose. Overcome the fear of the new and better yourself for your future. Don’t be wasted talent use it to your advantage and not another’s.

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